Ghanaian media personality, Jessica Opare Saforo has been uncovered and linked to the famous MTN customer care voice known by telco operators as Internal Voice Recording or simply IVR.
If you are MTN service provider, you would surely be familiar with the voice that always says “the number you have dialed, can not be reached at the moment, the mobile equipment is either switched off or out of coverage area ” or “You have one minute remaining”.
I could remember my granny would say “what type of woman is this, she doesn’t sleep even at night.” Whenever she says something like this, my siblings and I would laugh at her because we knew there is something she doesn’t know about the voice of the woman.
My grandmother believes that the woman speaks anytime someone makes a phone call, oblivious of the fact that the voice has been recorded in an interactive voice response system by MTN. So who is the woman behind the sweet voice that MTN customers are used to?
I’m pretty sure that many don’t also know that it’s the actual voice of a lady, as others believed it to be the voice of a machine or a white woman. But no, it’s the voice of a Ghanaian woman.
Her name is Jessica Opare Saforo, a professional voice-over artist, radio & television show host, YouTuber, fitness enthusiast and the programmes director of Citi FM and Citi TV.
Are you wondering about Jessica Opare-Saforo family? Jessica was born on April 29, 1981, and is 40 years old as of 2021. The radio personality’s father was in the Ghanaian military while her mother was a teacher.
She has three older siblings, a brother, and two sisters. Probably the most known today is Alfred Opare-Saforo that Jessica speaks highly of.
Yes! Jessica is the lady who is behind the MTN customer care voice you hear anytime you are making a phone call.
Are you doubting me…? OK check out the video below :